Privacy at a Glance
- Data Collection: Name, email, phone, address, payment info, and browsing data
- Data Selling: We do NOT sell your personal information
- Security: TLS/SSL encryption, PCI DSS-compliant payment processing
- Your Rights: Access, correct, delete, or port your data at any time
- Cookies: Essential, analytics, and marketing — manageable via browser settings
- Contact: sales@maritimecontainersllc.com for privacy inquiries
1. Introduction
Maritime Container Services LLC ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://maritimecontainersllc.com, place an order, request a quote, or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Place an order: Full name, email address, phone number, billing address, delivery address, and payment method selection
- Request a quote: Name, email, phone number, delivery location, and container interest
- Contact us: Name, email, phone number, and message content via our contact form, email, or phone
- Subscribe: Email address for marketing communications (if offered)
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Device information: IP address, browser type and version, operating system, device type
- Usage data: Pages visited, time spent on pages, click patterns, referring URL
- Location data: General geographic location derived from IP address (city/state level)
- Cookies and tracking: See Section 7 for our complete cookie policy
3. How We Use Your Information
We use your personal information for the following purposes:
Order Fulfillment
Processing orders, arranging delivery, sending order confirmations and shipping updates, and handling returns or exchanges.
Customer Communication
Responding to inquiries, providing quotes, sending delivery notifications, and following up on customer satisfaction.
Website Improvement
Analyzing browsing patterns to improve website design, product listings, user experience, and content relevance.
Legal Compliance
Maintaining records for tax purposes, complying with legal obligations, preventing fraud, and protecting our legal rights.
4. How We Share Your Information
We do NOT sell, rent, or trade your personal information. We share data only with:
- Payment processors: PCI DSS-compliant processors to securely handle transactions
- Shipping carriers: Freight and logistics companies to deliver your container
- Analytics providers: Google Analytics to understand website usage (anonymized data)
- Legal authorities: When required by law, court order, or to protect our legal rights
All third-party service providers are contractually obligated to protect your data and use it only for the specific service they provide to us.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- TLS/SSL encryption on all website pages and data transmissions
- PCI DSS-compliant payment processing — we never store credit card numbers
- Access controls — employee access to personal data is role-restricted and audited
- Regular security reviews of our website, systems, and third-party integrations
- Secure data storage with encryption at rest for sensitive information
While we take all reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the highest practical standard.
6. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Order records | 7 years | Tax compliance and legal requirements |
| Quote requests | 2 years | Customer service and follow-up |
| Contact form submissions | 2 years | Customer service records |
| Marketing contacts | Until unsubscribe or deletion request | Consent-based communications |
| Website analytics | 26 months | Website improvement and reporting |
| Cookies | Up to 24 months | Website functionality and analytics |
7. Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience:
Essential Cookies
Required for basic website functionality including shopping cart, navigation, and security. These cannot be disabled without breaking site functionality.
Analytics Cookies
Google Analytics cookies help us understand how visitors interact with our website — which pages are most popular, how users navigate, and where they come from. This data is aggregated and anonymized.
Marketing Cookies
Used to measure advertising effectiveness and deliver relevant content. These cookies may track your activity across websites.
Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect website functionality. Most browsers allow you to:
- View and delete existing cookies
- Block all or specific cookies
- Set preferences for specific websites
- Enable "Do Not Track" signals
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Deletion
Request deletion of your personal data (subject to legal retention requirements).
Right to Portability
Request your data in a structured, machine-readable format.
To exercise any of these rights, email sales@maritimecontainersllc.com with the subject line "Privacy Rights Request." We will respond within 30 days.
9. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:
- Right to Know: What personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal data)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To submit a CCPA request, email sales@maritimecontainersllc.com or use our contact form.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at sales@maritimecontainersllc.com.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website homepage for 30 days
- Send email notification to customers with active orders (for significant changes)
13. Contact Us
For privacy-related questions, data requests, or concerns:
- sales@maritimecontainersllc.com (Subject: Privacy Inquiry)
- Submit via Contact Form
- Maritime Container Services LLC, 10400 NW 95th Ave, Medley, FL 33178
Data Protection Contact: Maritime Container Services LLC, Attn: Privacy Officer, 10400 NW 95th Ave, Medley, FL 33178